It greatly pleases me that my Internet connection abruptly disconnects loads of times after about 8:30PM, every night, until about 5:30 in the following morning. So, quite naturally I submitted a support ticket to my internet service provider, Force9. They ran tests, and subtly blamed it on our broadband hardware. We then investigated this, switching micro filters and using a different modem, we found that whatever we did, the problem still existed.

Then they sent a BT man. Obviously being complete and utter nutters, they sent the engineer around 11:00 AM, unannounced, and at the wrong time. He ran tests, and as I had expected found nothing wrong with the line. He added an extra "noise filter" to the line, which did fuck all when it cam to solving the disconnections. Whilst there, we tried explaining our situation to the engineer, and found that BT were very unlikely to send someone out at around 9:00PM. Fucking brilliant. (No offense to the BT dude, who I'm sure was just doing his job.)

Pissed off with the whole situation, I began pasting my router logs into the ever-growing support ticket on the help section of my ISP's website. Their tests were saying our router was connected during the periods we clearly couldn't access the internet, and our router was reporting that it lost connectivity during the same periods of time.

What the fuck do you do? Well, leave them. We have decided that if they can't offer a reasonable solution for our connectivity problems within a reasonable period of time, (a month or two,) we will leave them. That should make the bastards listen.

Oh, and I apologize for the swearing. The internet has gotten so intermittent every evening that I am actually unable to play an online game for longer than 10 minutes at a time, and web browsing has gotten really annoying.

Actually, while I have been writing this post the router has recorded two disconnections. YAY!!!!